End to end management of IT system
Comprehensive oversight, maintenance, optimization, and support of IT systems..
Managed IT services that scale as you grow_
Our heritage lies in providing best-in-class managed IT services to SMEs. Infinity Group are one of a Microsoft Partners recognised as a Cloud Solutions Partner – meaning we can support your business across Microsoft 365, Azure and Dynamics 365.
Our portfolio of managed IT services enables us to support your business in building an IT service operating model that aligns to your goals. Whether that is improving operational efficiency, reducing expenditure, or improving the experience for your end-users, our package is designed to flex and scale as your business grows.
Managed IT services and solutions designed to transform your business _
A Managed Service Provider (MSP) remotely manages the IT infrastructure of another company, Infinity Group are one of the leading providers in the UK that provide a wide range of managed IT services, these include:
Good service levels persuade many businesses to switch to our managed IT solution_
We provide a wide range of managed IT solutions for businesses located across Greater, Central London and South London. Many businesses choose to switch their managed IT services to us to benefit from our high customer service levels.
Specialist managed IT solutions with agreed strict SLAs_
Managed IT service companies are also often known as Outsourced IT companies. There are a lot of similarities between the two but the main difference is that true managed service providers manage services for clients via contact inclusive of a Service Level Agreement. This gives the reassurance that tickets logged with our Service Desk will always be dealt with by our Service Desk within the specified timeframe.
Managed IT Services FAQs
What is a managed servbice provider?
A managed service provider (MSP) is a company that remotely manages a customer’s IT infrastructure and/or end-user systems on a proactive basis, typically under a subscription model. MSPs offer a range of services including network management, cybersecurity, data backup, cloud services, and technical support. By partnering with an MSP, businesses can offload IT operations, ensuring that they receive consistent IT support and often benefiting from advanced expertise, technologies, and best practices
What are the benefits of managed IT service?
– Cost Savings: MSPs provide predictable monthly costs and can reduce the need for in-house IT staff or infrastructure, leading to significant savings. By leveraging their expertise and resources, businesses can avoid costly downtime and IT emergencies.
– Proactive IT Support: MSPs proactively monitor and maintain IT systems, preventing potential issues before they escalate into major problems. This Proactive approach ensures smoother, more reliable IT operations and minimises disruptions.
– expertise and Advanced Technologies: MSPs bring specialised knowledge and access to the latest IT solutions and technologies. This means businesses can leverage expert advice, best practices, and modern tools without the overhead of constant training or technology investment.
How to choose the right managed service provider?
Choosing the right managed service provider (MSP) involves:
– Identifying Your Needs: Understand your current IT infrastructure, challenges, and specific needs.
– Reputation and Experience: Look for MSPs with a solid reputation, customer testimonials, and experience in your industry.
– Service Offerings: Ensure the MSP offers the specific services you need, whether that’s cybersecurity, cloud management, or network monitoring.
– Response Time: Check their Service Level Agreements (SLAs) for response and resolution times to ensure they meet your expectations.
– Security and Compliance: Ensure they adhere to industry standards and can help your business maintain compliance with relevant regulations.
– Scalability: Choose an MSP that can adapt and scale services as your business grows.
– Communication and Reporting: Effective communication is key. The MSP should provide regular reports and be easily accessible.
– References and Case Studies: Request client references or case studies to gauge the MSP’s track record.
– Pricing Structure: Understand the pricing model, whether it’s flat-rate, per-device, or another structure, and ensure there are no hidden fees.
– Cultural Fit: The MSP should align with your company’s values and culture for a harmonious partnership.
Clients we have helped deliver a Modern Workplace_
We would love to hear from you_
Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.
